Mum To Mom

Musings of an Aussie Mother Living in the USA

Sovereign over Every Moment. God’s Grace in the Returns Line

“Mom! The light on my favorite new toy I got for Christmas doesn’t work!”

This exclamation during a fight between two siblings, another telling me all about a book she was reading, all while I tried to get checklists done and order art prints for school to begin next week, and write a list of birthday cards, presents, and groceries I forgot to buy when I shopped yesterday.

Sigh.

“Do you have the box?” I ask, frustrated. She produces torn up cardboard that once resembled the bright shiny box that housed the beloved toy.  A bit of gorilla glue and the box is almost passable.  I concede to add another stop to my errands list and return her toy so we can reorder and hopefully receive one whose light does work.  We arrive at the store and wait 20 minutes in the returns line, but there are no issues and the toy is returned and we move on to other errands.

It is now 1.30pm. We have not eaten. Children and mom are getting hangry and all my errands are not complete. I wish we didn’t need to eat because I really don’t want to buy food out and I did want to finish all my errands before going home. There is only one choice. We go home. I immediately get online to re-order the toy and get that job out of the way. Except, to our horror, the toy is out of stock! Who knows when or if it will come back in stock. I try Amazon. $73.00! WAY more than was originally paid and we returned it for.  My heart sank. I have a to-do list a mile long, it’s halfway through the afternoon and I haven’t even achieved a quarter of it, and now my daughter has just returned her favorite toy that is no longer available. My frustration increases. I look at my daughter. There was only one thing for it. We go back to the store in the hopes that we can retrieve the toy.

On the way, I hold little hope that we will be able to get it back. I tell my daughter to pray. She prays a simple sweet prayer, “Dear God, please help me get my toy back. Amen.”

Once again we are in the returns line. This time we only wait 10 minutes. We explain the situation to the sweet lady at the counter. She looks in the bins behind her. Our toy is not there.

“If it was an online order I don’t know what I can do.” She sees the disappointment and sadness in my daughter’s eyes and says, “there is one other place I can look.” She is back a few minutes later with the news we didn’t want to hear. “I’m sorry, but because your return was an online item, it has already been processed and labeled. Once it is labeled to go on the truck back to the warehouse, there is nothing we can do.”

“Has it left yet on the truck? Where is it right now?” I ask. She knows that I suspect that it is still in the building but due process says I can’t have it back now because it will mess up the system. She looks to see if we can buy the item in the store. We can’t. She really wants to help but knows she can’t. She takes me to her supervisor, asking her if anything can be done to get the item back. The supervisor reiterates what we’ve already been told. Once the item has been labeled, it’s bad luck. As I am talking with the supervisor, the sweet lady from the counter walks away to try another idea. She turns the corner. When I finish with the supervisor we attempt to follow her. She is nowhere to be seen. All hope seems lost now. Our one advocate trying to help us has disappeared. Maybe she went to the online order pick up area. We go there. I ask the two men working if they’d seen the sweet lady. She was helping me. They have not. My daughter’s eyes begin to well up. Her beloved toy is lost to her now. One of the men asks if he can help. I don’t think he can but to indulge him I tell him the very short version of our story. Enough for him to say, “I’m sorry, I can’t help.” But he doesn’t say that. He goes out the back and brings back a box. Our box! It’s our toy! He rips off the label and asks what I paid for it. I tell him. He manually puts the amount in the register and it is ours again!

As we leave the store with a skip in our step and tears of relief in my daughter’s eyes, I reflect to her,

“God answered your prayer today.”

She looks up at me with wonder and awe. “Yeah, I guess He did!”

“Twice we had been told that we couldn’t have it back,” I tell her. “If we hadn’t lost the lady, we wouldn’t have found our way to the man at the back. In God’s providence, when it seemed it was gone and there was nothing to be done, God directed us to the very person who could help.”

I realize that this story is pretty trivial as far as life stories go. It is just a toy. It would have been disappointing but not that important. But what seemed small and insignificant to me meant everything to my daughter. She learned that her God cared for her and was gracious and loving and kind and she could trust Him, even when our actions are unwise.   If it had turned out that in God’s providence we couldn’t get the toy back, God would still have been caring, gracious, loving, and kind. The lesson would have been to be content with what we have and perhaps think and consider all options before making a decision that could potentially be unwise.

But that wasn’t the lesson God wanted to teach us on this day. Today, my daughter learned that God always answers prayer.

“I’m glad God said yes.”


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4 Comments

  1. What a beautiful story. And I loved that you included that God is still gracious, loving, kind, etc. even when things don’t go our way. In His providence it’s always what is for our best. Thanks for sharing!

  2. I can just imagine this event, the frustration and the many other things going on around this event but most of all i just love how God knows our every need , every hour of every day and love how His lessons show His perfect plan. Lovely Tania and appreciate your sharing this.

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